Website Privacy Policy

This Website Privacy Policy applies to information collected when you visit or interact with the public website of Little Pines Pediatric Therapy, PLLC ("Little Pines," "we," "us," or "our"). It does not replace our Notice of Privacy Practices or govern all information maintained in a patient medical record.

Our website is intended primarily for parents, legal guardians, caregivers, referring professionals, and other adults seeking information about our services. It is not intended for children to submit personal information directly.

Information You Choose to Provide

Based on our current website setup, we collect only basic contact information that you voluntarily provide through website contact or inquiry features. This may include:

• Your name
• Email address
• Telephone number
• Basic information included in your message or inquiry

Please do not submit medical records, diagnoses, detailed medical histories, insurance documents, therapy records, or other sensitive health information through a general website contact form or unsecured email. If additional health information is needed, Little Pines will provide instructions for an appropriate method of communication.

Information Collected Automatically

Like most websites, our web hosting provider and basic website infrastructure may automatically process limited technical information necessary to deliver, secure, and operate the website, such as IP address, browser or device information, requested pages, and date or time of access. Little Pines does not currently use analytics trackers, advertising pixels, session-recording technologies, or behavioral advertising technologies on the website.

We may use information collected through the website to:

• Respond to questions and requests for information
• Contact you about services or next steps you requested
• Route an inquiry to appropriate Little Pines personnel
• Operate, maintain, troubleshoot, and protect the website
• Comply with applicable law or respond to lawful requests

Submitting a general website inquiry does not by itself establish a therapist-patient relationship.

Information you provide through a general public website inquiry is not intended to serve as a substitute for our clinical intake process. When information is created, received, maintained, or transmitted by Little Pines as protected health information in connection with patient care and HIPAA applies, that information is handled in accordance with our Notice of Privacy Practices and applicable federal and Texas law.

Our Notice of Privacy Practices is available through the website and explains patient privacy rights and our practices regarding protected health information.

We do not sell personal information submitted through our website. We may disclose website information only as reasonably necessary to operate the website and respond to your request, including to service providers that support website hosting, security, communications, or form delivery, or when disclosure is required or permitted by law.

We require our vendors to handle information consistent with their contractual and legal obligations. If a vendor will create, receive, maintain, or transmit protected health information on our behalf, we evaluate whether HIPAA business-associate requirements apply.

Little Pines does not currently use analytics trackers, advertising pixels, session-recording technologies, or behavioral advertising technologies to track website visitors for advertising or marketing purposes. If our website practices, vendors, or technologies change in the future, we may update this Privacy Policy to reflect those changes.

Basic cookies or similar technologies may be used when technically necessary for website functionality, security, or hosting. We do not knowingly use website information to build advertising profiles based on a visitor's health interests.

Our website may contain links to third-party websites or social-media platforms. When you follow a link to a third-party service, that service's privacy practices and terms apply. Little Pines does not control the privacy or security practices of third-party websites.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. However, no website, email transmission, or Internet-based system can be guaranteed to be completely secure. For this reason, please do not use general website forms or unsecured email to transmit sensitive medical information.

Little Pines provides pediatric therapy services, but this public website is intended for adults, including parents and legal guardians. We do not knowingly ask children under 13 to submit personal information directly through the public website. If you believe a child has submitted personal information directly to us through the website without appropriate parental involvement, please contact us so we can review the situation.

You may choose not to submit personal information through the website. If you have questions about website information you previously provided, or would like to request that we correct or delete website contact information when legally and operationally appropriate, please contact us using the information below. Requests involving patient medical records or protected health information are handled under our Notice of Privacy Practices and applicable law.

We may update this Website Privacy Policy when our website, vendors, or data practices change or when necessary to reflect legal requirements. We will post the current version on our website and update the effective date when material changes are made.

If you have questions about this Website Privacy Policy or our website privacy practices, contact:

• Little Pines Pediatric Therapy, PLLC
• Attn: Privacy Contact, Shannon Eizember
• Phone: (737) 206-3197
• Email: shannoneizember@lppediatrictherapy.com

For questions about patient health information, medical records, or HIPAA privacy rights, please refer to our Notice of Privacy Practices and Medical Records & Complaints information available on our website.